SOFIT will only accept the return of products that have been supplied incorrectly by SOFIT or which  are deemed to be faulty upon delivery in which we require photo or video proof of damaged goods.The customer must comply with directions from staff to facilitate a return. 
In the advent you receive an incorrect order, SOFIT will bear the cost of shipping and returned products must be returned in their original, undamaged packaging, and must be in a re-saleable condition. It is the customer’s responsibility to ensure that returned items are returned safely. 

SOFIT takes no responsibility for items lost in transit. You acknowledge and agree that sandraokekefit.comwill not accept a return and will not refund your Order based on a change of mind.

We encourage every customer to read each product description carefully before payment, visit our FAQ’s AND email with any questions before making your purchases as all sales are final. Responses 48- 72 hours.